Account Coordinator

Job Description

Account Coordinator 

Onsite -- not remote | Cheshire, CT

Build the work. Protect the work. Move the work.

At Rebellion Group, you will be part of a team responsible for building and maintaining deep client relationships while ensuring that every project moves with clarity, speed, and discipline. That means connecting clients to internal teams, translating needs into action, and keeping work on track from start to finish. If you’re wired to organize chaos, solve problems, and drive execution, you’ll thrive.

The team is made up of individuals whose goal is to grow and foster deep relationships with Rebellion's clients and to make sure projects are performed efficiently and effectively. They are responsible for ensuring an efficient workflow between the client and the internal teams, advocating for Rebellion's capabilities and the client's requests and thinking strategically about the clients’ present and future needs. 

What You’ll Do

You will support an assigned portfolio of clients by operating across both account service and project management responsibilities. The Account Coordinator supports their assigned portfolio by assisting with account and project management tasks, client communications, task planning and tracking, and collaborations across departments. You will learn the foundations of the client service and project management roles by shadowing and collaborating with Account Leads and other senior team members, building the skills needed to take on increasing responsibility over time.

This includes:

Project Management & Execution

• Build, manage, and maintain project timelines, tasks, and deliverables across multiple workstreams
• Ensure all work is moving forward — nothing stalls, nothing gets lost
• Follow up relentlessly with internal teams to keep projects on track
• Identify risks early and escalate appropriately before they become problems
• Close loops — no loose ends, no “I thought someone else had that”

Client & Internal Communication

• Support day-to-day client communication alongside Account Leads and Sr Project Managers
• Take clear, actionable meeting notes and translate them into next steps
• Act as a connector between client needs and internal execution
• Ensure information flows cleanly between all parties — no confusion, no gaps

Operational Discipline

• Maintain organization across tools (Teamwork, docs, timelines, trackers)
• Manage multiple priorities without dropping details
• Ensure accuracy in everything — details matter here
• Help create consistency across projects by applying learnings forward

How You’ll Grow

You won’t be thrown into the deep end — you’ll be built for it.

• Shadow and support senior team members
• Learn how strategy connects to execution
• Develop the ability to manage projects independently over time
• Build the foundation to eventually own accounts, not just support them

What We’re Looking For

This role is less about experience and more about how you think.

You might be a fit if you:

• Have some agency experience -- even if it was just an internship. This is vital because we need someone who knows how agencies work.
• Are highly organized and naturally detail-oriented
• Have strong time management and can juggle multiple priorities
• Communicate clearly and professionally (written and verbal)
• Listen actively and process information quickly
• Take initiative instead of waiting to be told what to do
• Are comfortable asking questions when something doesn’t make sense
• Can accept feedback, adjust quickly, and improve over time
• Follow through — consistently and without reminders

You’ll stand out if you:

• Can connect dots across projects and apply learnings forward
• Show early signs of strategic thinking (even at a basic level)
• Demonstrate curiosity about how businesses and brands operate
• Are solutions-oriented, not task-oriented

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